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	<title>Crump and Associates</title>
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	<link>http://www.crumpandassociatesfl.com</link>
	<description>Enhancing Human Capital</description>
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		<title>TalTech Alliance:  Stay Productive in a Digital Age – Rise Above the Noise</title>
		<link>http://www.crumpandassociatesfl.com/taltech-alliance-stay-productive-in-a-digital-age-%e2%80%93-rise-above-the-noise/</link>
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		<pubDate>Tue, 21 Feb 2012 20:07:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Speaking Engagement]]></category>

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		<description><![CDATA[Title: TalTech Alliance: Stay Productive in a Digital Age – Rise Above the NoiseLocation: Florida State University Conference CenterDescription: Details coming soon. Start Time: 09:00Date: 2012-05-10End Time: 10:10]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>TalTech Alliance:  Stay Productive in a Digital Age – Rise Above the Noise<br /><strong>Location: </strong>Florida State University Conference Center<br /><strong>Description: </strong>Details coming soon. <br /><strong>Start Time: </strong>09:00<br /><strong>Date: </strong>2012-05-10<br /><strong>End Time: </strong>10:10</p>
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		<title>Management 101</title>
		<link>http://www.crumpandassociatesfl.com/management-101-3/</link>
		<comments>http://www.crumpandassociatesfl.com/management-101-3/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 01:41:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Management 101Location: St. Lucie County, FLDescription: Information coming soon. Registration closed.Start Time: 08:00Date: 2012-04-05End Time: 12:00]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Management 101<br /><strong>Location: </strong>St. Lucie County, FL<br /><strong>Description: </strong>Information coming soon. Registration closed.<br /><strong>Start Time: </strong>08:00<br /><strong>Date: </strong>2012-04-05<br /><strong>End Time: </strong>12:00</p>
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		<title>True Colors</title>
		<link>http://www.crumpandassociatesfl.com/true-colors/</link>
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		<pubDate>Tue, 21 Feb 2012 01:39:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: True ColorsLocation: Martin County, FLDescription: Information coming soon. Registration closed. Start Time: 13:30Date: 2012-04-04End Time: 17:30]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>True Colors<br /><strong>Location: </strong>Martin County, FL<br /><strong>Description: </strong>Information coming soon. Registration closed. <br /><strong>Start Time: </strong>13:30<br /><strong>Date: </strong>2012-04-04<br /><strong>End Time: </strong>17:30</p>
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		<title>Department of Agriculture &#8211; Communicate with Confidence</title>
		<link>http://www.crumpandassociatesfl.com/department-of-agriculture-communicate-with-confidence-2/</link>
		<comments>http://www.crumpandassociatesfl.com/department-of-agriculture-communicate-with-confidence-2/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 01:38:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Department of Agriculture &#8211; Communicate with ConfidenceLocation: Broward County, FLDescription: At the conclusion of this workshop, you will be equipped to communicate effectively with customers and coworkers using expert listening and communication skills, employ practical strategies for understanding what &#8230; <a href="http://www.crumpandassociatesfl.com/department-of-agriculture-communicate-with-confidence-2/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Department of Agriculture &#8211; Communicate with Confidence<br /><strong>Location: </strong>Broward County, FL<br /><strong>Description: </strong>At the conclusion of this workshop, you will be equipped to communicate effectively with customers and coworkers using expert listening and communication skills, employ practical strategies for understanding what is expected of you, and be able to express, with confidence, what you need in order to do your job better. Registration closed. <br /><strong>Start Time: </strong>08:00<br /><strong>Date: </strong>2012-03-30<br /><strong>End Time: </strong>10:00</p>
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		<title>Department of Agriculture</title>
		<link>http://www.crumpandassociatesfl.com/department-of-agriculture-2/</link>
		<comments>http://www.crumpandassociatesfl.com/department-of-agriculture-2/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 01:36:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Department of AgricultureLocation: St. Lucie County, FloridaDescription: Information coming soon. Start Time: 13:00Date: 2012-03-22End Time: 16:00]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Department of Agriculture<br /><strong>Location: </strong>St. Lucie County, Florida<br /><strong>Description: </strong>Information coming soon. <br /><strong>Start Time: </strong>13:00<br /><strong>Date: </strong>2012-03-22<br /><strong>End Time: </strong>16:00</p>
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		<title>Department of Agriculture</title>
		<link>http://www.crumpandassociatesfl.com/department-of-agriculture/</link>
		<comments>http://www.crumpandassociatesfl.com/department-of-agriculture/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 01:35:29 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Department of Agriculture Location: Martin County, FloridaDescription: Information coming soon!Start Time: 08:00Date: 2012-03-22End Time: 17:00]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Department of Agriculture <br /><strong>Location: </strong>Martin County, Florida<br /><strong>Description: </strong>Information coming soon!<br /><strong>Start Time: </strong>08:00<br /><strong>Date: </strong>2012-03-22<br /><strong>End Time: </strong>17:00</p>
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		<title>Department of Agriculture &#8211; Communicate with Confidence</title>
		<link>http://www.crumpandassociatesfl.com/department-of-agriculture-communicate-with-confidence/</link>
		<comments>http://www.crumpandassociatesfl.com/department-of-agriculture-communicate-with-confidence/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 01:33:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Department of Agriculture &#8211; Communicate with ConfidenceLocation: Franklin County, FLDescription: At the conclusion of this workshop, you will be equipped to communicate effectively with customers and coworkers using expert listening and communication skills, employ practical strategies for understanding what &#8230; <a href="http://www.crumpandassociatesfl.com/department-of-agriculture-communicate-with-confidence/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Department of Agriculture &#8211; Communicate with Confidence<br /><strong>Location: </strong>Franklin County, FL<br /><strong>Description: </strong>At the conclusion of this workshop, you will be equipped to communicate effectively with customers and coworkers using expert listening and communication skills, employ practical strategies for understanding what is expected of you, and be able to express, with confidence, what you need in order to do your job better. Registration closed. <br /><strong>Start Time: </strong>14:30<br /><strong>Date: </strong>2012-03-20<br /><strong>End Time: </strong>16:00</p>
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		<title>Critical Customer Service</title>
		<link>http://www.crumpandassociatesfl.com/critical-customer-service-5/</link>
		<comments>http://www.crumpandassociatesfl.com/critical-customer-service-5/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 01:30:09 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Critical Customer ServiceLocation: Florida Department of Law EnforcementDescription: Customers can make or break a business, an office, your job. The “people” part of customer service is as important as the “technical” part of your job. Learn to use customer &#8230; <a href="http://www.crumpandassociatesfl.com/critical-customer-service-5/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Critical Customer Service<br /><strong>Location: </strong>Florida Department of Law Enforcement<br /><strong>Description: </strong>Customers can make or break a business, an office, your job. The “people” part of customer service is as important as the “technical” part of your job. Learn to use customer satisfaction tools and techniques to overcome barriers you encounter when dealing with the public and patrons. </p>
<p>The telephone is a vital tool in conducting business. In this workshop, learn basic telephone courtesies, handle problem callers professionally, and avoid words and attitudes that turn off customers. Registration closed. <br /><strong>Start Time: </strong>08:00<br /><strong>Date: </strong>2012-03-05<br /><strong>End Time: </strong>11:00</p>
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		<title>Balance Prioritites</title>
		<link>http://www.crumpandassociatesfl.com/balance-prioritites/</link>
		<comments>http://www.crumpandassociatesfl.com/balance-prioritites/#comments</comments>
		<pubDate>Sun, 12 Feb 2012 12:15:38 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Balance PriorititesLocation: Tallahassee Community CollegeDescription: Today’s world demands you juggle multiple priorities and keep them all going. Apply the tips you learn in this workshop to help identify ineffective patterns, prioritize, and learn effective planning techniques. Goals for this &#8230; <a href="http://www.crumpandassociatesfl.com/balance-prioritites/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Balance Prioritites<br /><strong>Location: </strong>Tallahassee Community College<br /><strong>Description: </strong>Today’s world demands you juggle multiple priorities and keep them all going. Apply the tips you learn in this workshop to help identify ineffective patterns, prioritize, and learn effective planning techniques.<br />
Goals for this interactive workshop include:<br />
· Use your conscious and subconscious minds to work smarter rather than harder.<br />
· Understand “multitasking,” and decide if you should do it.<br />
· Learn to prioritize for maximum effectiveness.<br />
· Apply basic project management skills to work more efficiently.<br />
Registration closed.<br />
<br /><strong>Start Time: </strong>08:00<br /><strong>Date: </strong>2012-02-17<br /><strong>End Time: </strong>11:00</p>
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		<title>Business Development</title>
		<link>http://www.crumpandassociatesfl.com/business-development/</link>
		<comments>http://www.crumpandassociatesfl.com/business-development/#comments</comments>
		<pubDate>Sun, 12 Feb 2012 12:14:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Registration Closed]]></category>

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		<description><![CDATA[Title: Business DevelopmentLocation: ITT TechnicalDescription: Understand the importance of first impressions Understand how attitude affects professionalism o Tone of voice o Facial expressions o Body language o Physical actions Learn how to generate leads o Overcome fear o Use your &#8230; <a href="http://www.crumpandassociatesfl.com/business-development/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Title: </strong>Business Development<br /><strong>Location: </strong>ITT Technical<br /><strong>Description: </strong>     Understand the importance of first impressions<br />
     Understand how attitude affects professionalism<br />
          o   Tone of voice<br />
          o   Facial expressions<br />
          o   Body language<br />
          o   Physical actions<br />
     Learn how to generate leads<br />
          o   Overcome fear<br />
          o   Use your circle of influence<br />
          o   Research<br />
          o   Organize and manage time<br />
    Learn how to conduct a successful one-on-one meeting<br />
          o   Be prepared<br />
          o   Pay attention<br />
          o   Do something memorable and helpful during the meeting.<br />
          o   Follow up.<br />
     Develop a powerful 15 second elevator speech<br />
 Registration closed. <br /><strong>Start Time: </strong>14:00<br /><strong>Date: </strong>2012-02-16<br /><strong>End Time: </strong>16:00</p>
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